Case Studies

Arrow International Inc. combines technology and product innovation to extend the use of catheterization for the diagnosis and treatment of critically ill patients. Arrow's disposable critical care catheterization products are used principally to access the central vascular system for administration of fluids, drugs, and blood products. These products are also used for patient monitoring and diagnosis. Market studies indicate that Arrow is a leading supplier of central vascular access catheterization products worldwide.

Capital Bank, headquartered in Raleigh, North Carolina, is a wholly owned subsidiary of Capital Bank Corporation (NASDAQ SmallCap: CBKN). The bank currently offers a broad range of financial services with 15 banking offices throughout six counties in the Greater Research Triangle region. 

Because of its strong management team and active board of directors, Capital Bank has experienced exceptional growth as a result of its Hometown Banking strategy. Achieving constant earnings and growth, the bank became profitable in just its second full year of operation.

Since 1961, Control Masters of Downers Grove, Illinois has developed and implemented custom-designed process control systems for industries ranging from chemicals and plastics to baked goods. With all its expertise, however, the company struggled to find an efficient, versatile and robust application for tracking its own efficiencies—namely employee productivity and status of projects' different elements and phases.

CrossPoint Engineering is a full-service process and control house specializing in Process Automation Engineering, Process Control system design, as well as start-up and calibration for industrial and pharmaceutical processes. With offices in Boston and New York City, CrossPoint Engineering's client base includes pharmaceutical and biotechnology companies, as well as specialty chemical companies.

ESC develops and deploys innovative technological solutions focused on advancing and streamlining the business processes for the maritime, intermodal, and automotive transportation industries. ESC needed to take the guess work out of project planning by implementing a system that would build a repository of historical project data, thus empowering ESC to make accurate project estimates. ESC rolled out an enterprise project management solution that consisted of Microsoft® Project 2003, Microsoft Project Server 2003, and Tenrox Time & Billing.

Emerging Solutions selected Tenrox Timesheet for Time and Billing, an integrated workflow-based time, expense, and billing system. "Following a careful evaluation of four other solutions, Tenrox emerged as the most cost-effective in terms of price versus capabilities," said Howard Hohnsen, Chief Financial Officer at Emerging Solutions. "More importantly, it satisfied our primary criteria as a 100% Web-based solution that seamlessly integrates with our project management, payroll and accounting systems, including Great Plains." Tenrox Timesheet centralizes and automates the tracking of billing rates, billable work, project status and ongoing cost/revenue updates, enabling companies to create and approve invoices quickly, leading to a reduced billing cycle and improved cash flow.

InFoScore Software Services, headquartered in Baden-Baden, Germany, employs 900 people in 22 companies around the world. It is one of the leading providers of information and financial services in Germany, Ireland, France, Austria and Switzerland.

The Quebec Ministry of Education (MEQ) is entrusted with the responsibility to define and promote the nature of the educational services, as well as to contribute to the development and the support of these fields. All in all, the MEQ contributes to the harmonization of different orientations and activities of education according to the province's economic, social, and cultural needs.

Onvoy™ is Minnesota's leading provider of integrated voice, data, and Internet services. The company is a single-source provider of voice, frame relay, videoconferencing, operator, network and Internet services. Onvoy is Minnesota's largest Internet Service Provider and operates one of the state's largest networks - a 100% fiber optic network spanning more than 2,000 miles across the state.

Based in Montreal, Canada, Oxfam-Québec directs programs that eliminate poverty, enhance economic development, improve health and education, and address human rights issues in twenty countries across Africa, Latin America, the Middle East and Asia. These efforts are carried out with a staff of less than 400 that works with thirteen partner agencies around the globe. With so many players and such a wide geographic reach, administering and managing the organization’s programs can be a complex undertaking.

Oxford Computer Group (OCG) has grown substantially since 2002 when it began in Oxford, England with a staff of about a dozen. Now with over 50 staffers, the company, which specializes in identity and access management services and training, has operations in the U.S., Canada, Germany and throughout the UK. Projects range from short-term assessments lasting a few days to major system customization and implementation that can require hundreds of man-hours and involve multiple in-house departments.

By 2006, Regent Systems had grown into a successful government consulting firm specializing in IT services and support with a focus on information systems, telecommunications technologies and logistics processing. Based in Dayton, Ohio, Regent Systems has many offices geographically located near Defense Logistics Agency centers and other key customer sites across the country.

 Wyeth is a research-based, global pharmaceutical company responsible for the discovery and development of some of today's most innovative medicines. Its products are sold in more than 140 countries and its product portfolio includes innovative treatments across a wide range of therapeutic areas. Wyeth's worldwide resources include more than 52,000 employees, manufacturing facilities on five continents, and a discovery and development platform encompassing pharmaceuticals, vaccines, and biotechnology.

Testimonials

"We were impressed with Tenrox's breadth of functionality and how it allows us to customize the way we track different categories within our projects. Honestly, we've only scratched the surface of the power it offers, but it's easy to use the elements that fit with our business."

Jeremy W.
Director of Operation,
Oxford Computer Group